Service requests, visits,
job cards and payments.
Manage service requests, technician visits, job cards and customer payments in one workflow, instead of across calls, chats and spreadsheets.
What you can open today: a read-only Repair & Maintenance demo workspace with sample records, plus the individual app demos named below. Steps marked Planned are not built yet.
The work is fine.
Keeping track is the problem.
Missed calls
Requests arrive by phone and chat, and some never get a callback.
Delayed visits
Technicians and customers are not sure when the visit is happening.
Unclear job status
Nobody can tell which jobs are waiting for parts, approval or payment.
Payment follow-ups
Invoices go out late and dues are chased from memory.
From first call
to final follow-up.
Each step shows what covers it today. Demo links open a sample workspace; planned steps are on the roadmap for this pack.
- 01Enquiry
Capture every request with the customer, address and issue.
Demo: CRM & Sales - 02Schedule
Book a visit slot that suits the customer and the team.
Demo: Appointments & Bookings - 03Job card
Record the fault, parts used and work done at the site.
Planned - 04Work done
Close the service ticket with resolution notes and response times.
Demo: Customer Support - 05Invoice
Raise the invoice and track what has been collected.
Demo: Billing - 06Follow-up
Remind customers about dues, feedback and the next service.
Demo: CRM & Sales
Try the building blocks
with sample data.
- Repair & Maintenance demo workspaceIndustry workspace with sample records, read-only.Open demo
- CRM & SalesTrack leads, opportunities, follow-ups and the sales pipeline.Try demo
- Appointments & BookingsCoordinate service appointments, availability and customer bookings.Try demo
- Customer SupportAssign tickets, track response obligations and resolve escalations.Try demo
- BillingOrganise invoices, payment schedules, receipts and collection follow-ups.Try demo
- Documents & RecordsOrganise business documents, records, versions and controlled access.Try demo
Built around
repair & maintenance work.
- Repair Request & Diagnostic Visit DeskCapture equipment faults and customer details, book inspection visits and turn technician findings into approved repair quotations.
- Technician Dispatch & Repair Work OrdersAssign accepted jobs by skill and location, reserve service windows and collect completion evidence and customer acknowledgement.
- Workshop Repair & Bench QueueRegister items received at the workshop, allocate diagnostic and repair tasks and track quality review and customer return.
- Repair Spare Parts & Supplier SourcingIdentify technician-requested parts, approve purchases or stock issues and reconcile usage, unused returns and supplier discrepancies.
- Maintenance Contract & Preventive Visit PlannerRecord contracted equipment and service coverage, schedule approved preventive visits and track included or chargeable work.
- Repair Warranty & Repeat-fault ResolutionLink repeat faults to previous jobs, review recorded warranty terms and approve rework, supplier claims or chargeable follow-up.
- Customer Equipment Pickup & Return TrackingRecord device condition and accessories, dispatch collection or return transport and verify every custody handover.
- Repair Estimate Changes & Final SettlementPresent findings that change repair scope, obtain customer approval and reconcile parts, labor, deposits and completed-job balances.
Planned workflows are proposed scopes, not verified availability. We confirm what is included before any agreement.
One workspace.
The whole team.
- Owner or service manager
- Front desk and call coordinators
- Technicians (a field view is planned)
- Accounts staff
Clear about the work.
Clear about the cost.
- A discovery call to map your service flow
- Workspace setup for your services, areas and team
- Guided import of customers and open jobs from your spreadsheets
- Training for your team and a named support contact
- Scope, timeline and fees confirmed in a written proposal
Online checkout is not available yet. Your proposal lists the subscription, one-time setup, hosting, usage charges and taxes separately before you pay. How pricing works.
Before you
book a demo.
Can I try it before talking to anyone?
Yes. The Repair & Maintenance sample workspace opens with sample records in read-only mode, and each app demo above opens the same way. Planned steps such as field job cards are not in the demos yet.
What is live today and what is planned?
Request capture (CRM & Sales), visit booking (Appointments & Bookings), service tickets (Customer Support) and invoicing (Billing) open as demos. The planned workflows listed above, such as technician dispatch, spare parts and maintenance contracts, are proposals we confirm before any agreement.
Who sets it up?
We configure the workspace with you during a guided setup, import your existing customer and job lists, and train your team. The setup scope is agreed in your proposal.
How much does it cost?
Each app has a monthly subscription for your team size, shown above. One-time setup, hosting, usage charges and taxes are listed separately in your proposal. There is no online checkout yet.
What happens to my data?
Your records live in your organisation’s own workspace, separate from other customers. Data export and handling terms are part of your agreement.
Book a
workflow demo.
Tell us how your work runs today. We will reply by email to agree a time and walk through the steps that matter to you, using sample data.
Nothing is booked until we confirm a time. A demo is free and does not commit you to buy.
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