Patient Care Management MicroERP

Make clinician-reviewed allergy information visible to authorized care staff.

• Allergy and reaction records
• Verification state
• Prominent encounter display

Resolve unused appointments and their linked charges or deposits.

• Cancellation reasons
• No-show state
• Deposit and rescheduling handoff

Ensure records, orders and charges are resolved before closing an episode.

• Open-order checks
• Record completeness
• Closure or pending-action reason

Track clinician-approved planned activities without generating treatment decisions.

• Plan goals entered by clinicians
• Scheduled activities
• Review and closure status

Show access, workload and completion bottlenecks.

• Waiting and consultation times
• Appointment outcomes
• Unclosed care episodes

Link performed services and consumed items to billable care events.

• Performed-service confirmation
• Missing-charge checks
• Duplicate charge prevention

Record supplies issued to a patient, procedure or care unit.

• Issue quantities
• Lot linkage
• Unused material return

Produce clinician-approved documents from the correct encounter.

• Approved templates
• Clinician review
• Issue and correction history

Record measurements entered or approved by authorized clinical staff.

• Observation templates
• Device or manual provenance
• Correction and sign-off history

Coordinate referral requests and receive their outcomes.

• Referral destination and reason
• Appointment or acceptance status
• Returned report linkage

Match care appointments to suitable rooms and equipment.

• Service-unit capabilities
• Capacity and downtime
• Resource conflict checks

Ensure results reach the responsible professional for review.

• Unreviewed result queue
• Acknowledgement ownership
• Patient communication task

Assign care coverage and transfer unresolved work between shifts.

• Coverage by role
• Handover task list
• Receiving-team acknowledgement

Record reported incidents and coordinate authorized investigations.

• Event and affected episode
• Reviewer assignment
• Corrective-action closure

Define bookable and chargeable healthcare services consistently.

• Service identifiers
• Required staff and resources
• Approved price and duration references

Track clinician-entered requests for services and procedures.

• Order entry and authorization
• Execution status
• Cancellation and reason capture

Track entitlements and exclusions in agreed care packages.

• Included service balances
• Validity and exhaustion
• Out-of-package approval

Exchange approved patient and care records with selected systems.

• Patient identity mapping
• Order and result acknowledgements
• Failed-message reconciliation

Schedule authorized care visits outside the facility.

• Service-area and travel slots
• Staff assignment
• Visit completion evidence

Record locally approved hygiene and infection-prevention processes.

• Area checklists
• Exceptions and responsible person
• Recheck evidence

Trace instrument processing and release by authorized staff.

• Tray and cycle identifiers
• Release-check record
• Procedure-to-tray link

Fulfil authorized record requests with disclosure scope checks.

• Requester verification
• Approved record selection
• Release evidence

Maintain a clinician-reviewed view of recorded current medicines.

• Patient-reported medicines
• Reconciliation review
• Change and discontinuation history

Book patients into appropriate service and practitioner slots.

• Slot search
• Visit-type duration
• Booking confirmation and changes

Track arrival and movement through the outpatient visit.

• Identity confirmation
• Queue tokens
• Room-ready and called status

Coordinate care-related messages while preserving ownership and consent.

• Contact preferences
• Message outcome
• Escalation to responsible team

Resolve patient service concerns with appropriate ownership.

• Concern intake
• Response deadlines
• Outcome and reopening

Record the scope and history of patient permissions.

• Consent form versions
• Guardian or representative authority
• Withdrawal and expiry handling

Explain expected care charges and exclusions before commitment.

• Service estimate versions
• Payer split assumptions
• Patient acknowledgement

Apply advance funds to the correct care episode.

• Episode-linked advance
• Utilization balance
• Unused advance refund request

Maintain the signed record of each professional consultation.

• Clinician notes
• Encounter-linked diagnoses entered by staff
• Encounter completion and amendments

Track clinician-requested reviews and missed follow-up actions.

• Recall dates and reason
• Contact attempt log
• Completion or deferral record

Capture history supplied by patients for professional review.

• Structured intake questionnaires
• Source and date attribution
• Clinician review status

Prevent accidental duplicate or incorrectly merged patient records.

• Potential duplicate review
• Authorized merge workflow
• Correction and reversal trace

Give patients controlled access to their own appointments and released records.

• Appointment visibility
• Released documents
• Authorized representative access

Create the patient identity used across authorized care workflows.

• Patient number and demographics
• Contact and guardian relationships
• Identification exception handling

Offer released appointment capacity to waiting patients fairly.

• Waitlist preferences
• Offer expiry
• Accepted-slot conversion

Publish clinician availability without assigning overlapping commitments.

• Session availability
• Leave and substitutions
• Overbooking review

Preserve prescriptions issued by authorized clinicians.

• Prescribed item and instructions
• Signature and version history
• Dispensing handoff

Allocate reviewed service revenue under practitioner agreements.

• Performed-service basis
• Agreement effective dates
• Statement approval and disputes

Coordinate remote visits while linking their records to the care episode.

• Session links and attendance
• Connectivity fallback
• Clinician record completion