Property Facility Operations MicroERP

Control shared amenity access and associated obligations.

• Maintain capacity and booking rules
• Reserve eligible resident slots
• Handle cancellation, deposits and incident charges

Coordinate owner-approved improvements to managed assets.

• Assemble scope and owner approvals
• Track contractor milestones and budget
• Handover improved assets and warranty records

Track approved decisions that affect managed common property.

• Record meeting resolutions and authority
• Assign common-property action owners
• Report completion and unresolved decisions

Authorize and verify external property maintenance work.

• Issue scope within spending authority
• Confirm attendance, materials and completion
• Review acceptance and payable charge events

Coordinate urgent incidents using approved contacts and escalation plans.

• Record incident location and impact
• Notify accountable emergency contacts
• Track containment, access and follow-up actions

Record the agreed condition at possession or occupancy transfer.

• Capture room and fixture observations
• Record keys, meters and open defects
• Obtain acknowledgments and follow-up ownership

Track externally confirmed property inspection or certification requirements.

• Record applicable obligation and responsible adviser
• Schedule evidence collection and renewal
• Escalate missing or expired documents

Coordinate property damage evidence and insurer responses.

• Record incident and affected assets
• Assemble quotations and supporting evidence
• Track insurer decisions and repair recovery

Track temporary access to properties under the agency's control.

• Issue keys or access instructions to authorized people
• Record checkout, return and visit reference
• Escalate missing keys or access incidents

Track property-specific access credentials through occupancy changes.

• Issue keys, cards or codes by unit
• Record replacement and lost-access events
• Revoke and reconcile access at move-out

Convert resident reports into accountable property work.

• Capture unit, symptoms and urgency
• Confirm owner or manager responsibility
• Assign work and communicate progress

Obtain owner decisions before exceeding delegated authority.

• Present scope, quotations and urgency
• Record approval conditions or refusal
• Track pending decisions affecting service

Manage separately allocatable spaces attached to property occupation.

• Define eligible spaces and access terms
• Allocate without overlapping reservations
• Reconcile changes and associated charge events

Check property condition before issues become service failures.

• Schedule unit and common-area inspections
• Record observations and evidence
• Assign repair actions and reinspection

Coordinate actionable notices with the affected occupants.

• Target notices by building or unit
• Record delivery and response requirements
• Link resident queries to the responsible work item

Restore units between occupancies within a planned timeframe.

• Define cleaning, repair and inspection tasks
• Coordinate contractors and access
• Release ready-to-let units after review

Allocate property utility usage using agreed rules.

• Capture meter readings and exceptions
• Apply unit or shared allocation methods
• Reconcile supplier bills and tenant charges

Manage recurring property services and evidence of delivery.

• Define site-specific service schedules
• Verify attendance and service outcomes
• Review renewals and unresolved performance issues