Salon & Spa Management MicroERP

Allocate customer gratuities to the intended service staff.

• Capture gratuities by visit and tender
• Apply direct or approved pooled distribution rules
• Reconcile reversals and payout acknowledgements

Make stations and rooms ready before the next booking.

• Schedule cleaning and preparation between uses
• Confirm task-specific readiness checks
• Block resources when cleaning or defects remain open

Provide approved aftercare and respond to reported treatment issues.

• Send practitioner-approved aftercare instructions
• Record client-reported reactions and escalation
• Track follow-up actions without automated clinical diagnosis

Coordinate interdependent beauty services for a group deadline.

• Build participant service and timing requirements
• Schedule trials providers and travel
• Control deposits participant changes and final readiness

Manage independent practitioners renting salon capacity.

• Define rentable stations sessions and agreements
• Allocate occupancy and shared-service charges
• Reconcile rental use deposits and return condition

Preserve the actual formula and outcome for repeat colour work.

• Record products ratios and batch identifiers used
• Link strand tests and previous colour history
• Document result corrections and next-service notes

Record the client's requested outcome before agreeing a cosmetic service.

• Capture hair skin or treatment history relevant to the visit
• Record preferences contraindications disclosed by the client and practitioner decisions
• Confirm the agreed non-medical service and consent

Improve staffing and offers using reliable booking history.

• Forecast demand by provider service and time
• Compare cancellation and booking lead-time patterns
• Review suggested capacity or offer changes before release

Trace device-based treatments to approved operator decisions.

• Confirm device readiness and operator eligibility
• Record settings selected by an authorized practitioner
• Link consumables maintenance and session outcomes

Keep clean linen available for booked services.

• Forecast linen demand from service schedules
• Track clean used and outsourced laundry quantities
• Resolve shortages damage and turnaround delays

Coordinate processing time without misusing provider capacity.

• Split active work from unattended processing stages
• Reserve the next provider chair or room
• Replan downstream stages when treatment timing changes

Keep required sensitivity checks connected to the planned service.

• Record product lot test date and observed result
• Flag unresolved practitioner review before booking proceeds
• Retain client acknowledgement and re-test decisions

Prevent unsuitable products from being used on clients.

• Track lot expiry and opened-container dates
• Flag restricted or expired stock for removal
• Record disposal substitutions and affected appointments
• Select the earliest usable expiry lot under approved product instructions

Find appointments and stock affected by a product withdrawal.

• Trace recalled lots to stock and service records
• Quarantine remaining product and record supplier instructions
• Coordinate approved client follow-up and replacement

Preserve client preferences when appointments change providers.

• Record preferred staff and service-specific notes
• Approve substitution with the client
• Transfer relevant consultation history to the replacement

Keep consented visual evidence of the delivered result.

• Capture before-and-after images under stated consent
• Link images to treatment and product records
• Record client feedback and restricted marketing permission

Understand profitability and capacity use by service and station.

• Compare occupied time with billed service value
• Analyze product consumption and provider commissions
• Identify bottlenecks and low-margin treatment packages

Control capacity and readiness of spa-specific shared amenities.

• Schedule sauna steam or hydrotherapy access
• Record cleaning water checks and operating restrictions
• Close unavailable areas and notify affected bookings

Coordinate an agreed sequence of repeat cosmetic services.

• Define session sequence intervals and review points
• Track completed postponed and remaining sessions
• Record practitioner-approved changes to the course

Deliver each cosmetic service against its approved operating method.

• Select the current service protocol
• Record products steps and practitioner completion
• Capture deviations and escalation for adverse responses

Reward eligible repeat visits and referred customers.

• Define qualifying service and referral events
• Prevent duplicate or self-referral claims
• Redeem rewards and track their commercial effect

Calculate provider earnings from actual eligible service activity.

• Apply provider service and retail rules
• Handle shared services refunds and reversals
• Approve commission statements for payroll handoff