Vehicle Sales Operations MicroERP

Complete approved accessory work before vehicle handover.

• Plan compatible accessories and labor
• Reserve parts and fitting slots
• Verify completed fitment against the deal

Coordinate relevant after-sale actions for delivered vehicles.

• Match vehicles to reviewed service or campaign notices
• Contact customers through permitted channels
• Track completed action and unresolved cases

Reserve vehicles and reconcile booking conditions.

• Record deposit and selected vehicle or variant
• Track reservation expiry and changes
• Coordinate approved refund or adjustment events

Match buyer requirements to available vehicle options.

• Capture usage, budget and desired variant
• Record trade-in and delivery timing
• Shortlist suitable stock and follow-up actions

Resolve cancelled deals and related stock or partner commitments.

• Record accepted cancellation conditions
• Release or reallocate reserved vehicle
• Reconcile deposits and third-party reversals

Assemble the complete proposed vehicle transaction.

• Combine vehicle, accessories and trade-in values
• Record discount and contribution approvals
• Compare revised deals before acceptance

Confirm the vehicle and transaction are ready for customer handover.

• Check agreed payment and document conditions
• Verify PDI, accessories and cleaning
• Schedule handover and resolve pending items

Track customer-specific vehicles not yet in saleable stock.

• Capture approved configuration and order reference
• Monitor allocation and arrival changes
• Obtain approval for substitutions or delay remedies

Track customer-approved financing applications with external providers.

• Collect consented application documents
• Follow provider decisions and pending conditions
• Confirm disbursement prerequisites for delivery

Track vehicle-linked funding obligations and inventory aging.

• Link funded vehicles to facility terms
• Monitor aging and repayment triggers
• Reconcile released funding when vehicles sell

Complete an accountable and informative vehicle handover.

• Record keys, manuals and included items
• Capture customer acceptance and usage orientation
• Schedule follow-up and first service

Verify incoming vehicle condition before sale or delivery.

• Match received vehicle to allocation
• Record damage, missing items and inspection results
• Hold or release vehicle with evidence

Coordinate selected insurance cover through authorized providers.

• Capture customer selection and consent
• Track policy issuance and required details
• Confirm cover evidence before agreed handover

Exchange vehicles with other dealers under controlled terms.

• Record vehicle and balancing consideration
• Track custody and document transfer
• Reconcile condition differences and settlement

Prepare acquired vehicles for sale with a controlled cost budget.

• Plan mechanical and cosmetic work
• Track workshop progress and expenditure
• Release sale-ready vehicles after inspection

Coordinate registration documents and external processing status.

• Collect reviewed vehicle and buyer details
• Track submission references and corrections
• Record received registration evidence and handover

Calculate transaction-specific commission entitlement after review.

• Apply approved role and deal rules
• Adjust for cancellations or reversals
• Release approved commission events to payroll

Review unsold stock and actual vehicle-level profitability.

• Combine acquisition, refurbishment and holding cost
• Monitor age and price changes
• Record approved disposal or repricing action

Present current vehicle stock accurately across sales channels.

• Publish approved specifications and media
• Synchronize availability and asking prices
• Remove sold or held vehicles from active promotion

Track each saleable vehicle as an individual commercial asset.

• Record VIN, variant and acquisition terms
• Track yard location and stock status
• Prevent duplicate allocation or sale

Coordinate test drives with accountable vehicle handover.

• Reserve demonstration vehicle and staff
• Capture required customer authorization
• Record route, condition and return evidence

Assess a proposed used-vehicle exchange with documented assumptions.

• Record vehicle condition and comparable evidence
• Estimate refurbishment and disposal cost
• Approve trade-in offer and validity

Coordinate acquisition of pre-owned vehicles with reviewed evidence.

• Collect ownership and condition documents
• Track outstanding specialist checks or encumbrance queries
• Approve acquisition and handover conditions

Acquire saleable vehicles against demand and commercial limits.

• Request stock from OEMs or suppliers
• Track allocated variants and expected arrival
• Review committed cost and inventory gaps

Dispose of unsuitable or aged vehicles through approved channels.

• Approve reserve and disposal conditions
• Track auction or wholesale offers
• Reconcile fees, proceeds and vehicle handover