Food Ordering & Billing MicroERP

Publish approved menus and availability to selected aggregators.

• Item mapping
• Price and stock updates
• Publication failure queue

Receive aggregator orders and synchronize accepted fulfilment states.

• Provider order deduplication
• Acceptance and cancellation
• Status reconciliation

Coordinate beverage preparation and issue separately from food stations.

• Bar ticket queue
• Pour or recipe reference
• Order-to-service handover

Explain beverage usage and unopened or partial-container balances.

• Bottle and measure conversion
• Opening and closing counts
• Spillage and variance reasons

Track prepared buffet quantities and replenishment without relying on item orders.

• Batch-to-station allocation
• Replenishment rounds
• Unserved food disposition

Accept customer food orders through the operator's own digital channel.

• Current menu and modifiers
• Delivery or pickup promise
• Payment confirmation and kitchen acceptance

Resolve open tickets, wastage and till differences at service end.

• Unclosed order review
• Ticket-to-sale reconciliation
• Opening-stock handover

Authorize concessions without losing the original order economics.

• Reason and limits
• Manager approval
• Cost and revenue impact

Define dishes and beverages offered by the operation.

• Menu categories
• Sellable item versions
• Kitchen and service descriptions

Apply approved prices for the actual dining or fulfilment context.

• Dine-in and takeaway prices
• Effective-date changes
• Modifier and package prices

Capture permitted preparation choices without ambiguous tickets.

• Required and optional choices
• Modifier price rules
• Kitchen instruction display

Cancel food orders according to actual preparation progress.

• Preparation-state check
• Station cancellation notice
• Waste and charge adjustment

Capture the customer's exact food order and fulfilment context.

• Item and modifier selection
• Customer instructions
• Order confirmation and sequence

Resolve wrong, late or rejected food with kitchen and financial trace.

• Complaint and item linkage
• Remake authorization
• Refund or recovery outcome

Confirm prepared food reached the intended table or pickup recipient.

• Order identity check
• Item completeness
• Handover confirmation

Measure service delays and completion failures at operational stages.

• Order-to-ready time
• Station bottlenecks
• Customer complaint trends

Split or combine a party's charges without duplicating sales.

• Item seat or equal-value splits
• Shared-item and charge allocation
• Combined or separated bills
• Partial payment balance
• Void or refund linkage

Assemble agreed meal charges and allocate them to the correct order.

• Item and service charge basis
• Inclusive or exclusive presentation
• Rounding and adjustment history

Sell multi-item meal offers while retaining kitchen component detail.

• Combo choices
• Component ticket expansion
• Availability and refund allocation

Stop promising dishes the kitchen cannot currently fulfil.

• Sold-out switches
• Ingredient or capacity holds
• Reactivation ownership

Expose the right offering for the operating time and occasion.

• Breakfast and meal windows
• Holiday menus
• Scheduled activation

Operate several food brands while distinguishing promises and economics.

• Brand-specific menus
• Shared station load
• Brand-level order and cost view

Bind self-service food orders to the correct occupied table.

• Table session identity
• Guest order confirmation
• Duplicate or stale session checks

Coordinate items by diner and meal course where service requires it.

• Seat association
• Course sequencing
• Hold and fire instructions

Allocate declared tips or approved staff service pools transparently.

• Tip collection reference
• Distribution rules
• Staff settlement review